FAQ’s – Frequently Asked Questions.
Do I need to schedule a fitness evaluation before I attend my first group session? Yes. If you are a Living Social or Groupon voucher holder you may waive your right to an evaluation. If you are a new client, it is important we know your history before beginning any of our programs.
Do I need to schedule all my sessions online at one time? No. You can schedule the day of the group session up to 3 hours before a session begins.You can schedule as far out as 90 days.
What if a session I want to attend is grayed out? A grayed out session either means a session is full or it is within the 3 hour online scheduling policy. If you would like to be put on the waiting list or added to a session, please text Deidra at 614.323.7706
Do I need to let you know that I can’t attend a scheduled session? Yes,Schedulicity allows you to remove yourself from a session as late as 3 hours before session start. IF you need to cancel your session within that online cancellation policy, please text Deidra at 614.323.7706 or the trainer for that session.
I am a Coupon Voucher holder, what if I can’t get my sessions completed in 5 or 7-weeks? This program is set up to attend 2 sessions per week for 5 or 7 weeks. In most cases you will not lose sessions due to a cancellation or the inability to use sessions within the alloted time. We encourage attending sessions at least 2 times per week to get an idea how Shape 4 Life Private Fitness will fit into your schedule and how we are able to help you achieve your fitness goals.
How do I continue with Shape 4 Life after my sessions are used up? Club S4L has various levels of monthly programs to fit your lifestyle and budget. See Deidra or one of her trainer's to discuss your options.
I have a friend who is interested in taking one of your sessions, what do they need to do? A friend or family member can try a session at no charge as long as they sign the waiver & liability form.They would creat an account in Schedulicity and enroll in the session they want to try. It is helpful if you let Deidra know you will have a guest. After their session, they can sign up under our most recent promotion,which does not include an evaluation. If they sign up for one of our Club S4L programs, you will receive a $25 referral credit for bringing them to our studio! See Deidra for details.